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Naked Zante act as a booking agent for several hotels and apartment blocks in Zante. We are paid a small commission for any bookings we make. Therefore, our refund policy is dictated by the Greek property owners. When booking a long-let apartment with us, please understand your deposit and installments are sent immediately to the Greek hotelier to secure the apartment. Therefore, these payments are non-refundable. This is a fairly standard condition and therefore we recommend you only pay a deposit and instalments if you are definitely coming out to Zante. Booking an apartment for a month is a big commitment, once the Greek property owner has taken it off the market, they then face the possibility of it being empty if they were to refund bookings.
If Greece is declared a red zone then we can refund anything over £130 that you have paid.
If you have paid a deposit and instalment to us and still decide not to come, after we have booked your room with the Greek hotelier, we may be able to discount any future bookings as a gesture of good will, so therefore your deposit can be kept as credit for Summer 2022.